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Introduction
Medispa Solutions (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.medispasolutions.com.au or interact with us.
Information We Collect
We may collect the following types of personal information when you visit our website, contact us, or use our services:
– Contact details (name, email address, phone number, mailing address).
– Transaction details (billing address, payment information).
– Medical information (if applicable) related to the use of our aesthetic and medical devices.
– Website usage information (e.g., IP address, browser type, browsing history, cookies).
How We Collect Information
We collect personal information in various ways, including:
– Directly from you when you fill out forms on our website, contact us via email or phone, or place an order.
– Automatically when you interact with our website through cookies, server logs, and other similar technologies.
How We Use Your Information
We use your personal information to:
– Provide and manage our services, including processing orders and payments.
– Communicate with you regarding inquiries, orders, and customer support.
– Send you marketing communications, newsletters, and promotional materials (with your consent).
– Improve our website, products, and services based on your feedback and usage patterns.
– Comply with legal obligations and protect our rights.
How We Use Your Information
We use your personal information to:
– Provide and manage our services, including processing orders and payments.
– Communicate with you regarding inquiries, orders, and customer support.
– Send you marketing communications, newsletters, and promotional materials (with your consent).
– Improve our website, products, and services based on your feedback and usage patterns.
– Comply with legal obligations and protect our rights.
Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
– With service providers who assist us in operating our website, processing payments, or delivering products and services.
– If required by law, to comply with legal processes, or to protect the rights and safety of our company, customers, or others.
– In connection with a business transaction, such as a merger, acquisition, or sale of assets.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
– Using encrypted servers to store sensitive information.
– Implementing access controls to limit access to personal data.
– Regularly reviewing and updating our security practices to enhance data protection.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. The criteria for determining retention periods depend on the nature of the information and the context of its collection.
Access and Correction of Information
You have the right to access, update, or correct your personal information. If you wish to do so, please contact us at the details provided below. We will take reasonable steps to respond to your request in accordance with applicable privacy laws.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the “Last Updated” date will be revised accordingly.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Medispa Solutions
Phone: +61 (02)9894 8068
Address: Unit 47/9 Hoyle Ave, Castle Hill, NSW, 2154
Email: info@medispasolutions.com.au
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